information

 

Check-out the FAQ section for more information on many subjects related to working with Subway Ceramics.

customer service

Questions or comments sent using the Comment Form will be responded to promptly. We can also be reached by phone at 1-888-387-3280 during business hours ( 9AM - 5PM CST , Monday - Friday).

installation guidelines

The Care and Installation Instructions insert included in every Subway Ceramics shipment is available as a PDF document that can be viewed and printed by clicking on this link.

terms and conditions of sale

The policies that explain how you will be working with Subway Ceramics are defined in our Terms and Conditions of Sale, also available as a PDF document. Do not hesitate to contact us if you have any questions about ordering tile for your project.

trade accounts

Trade professionals may qualify for one of three discount levels (contractor, designer/architect or showroom/dealer). Please use our Trade Account Application form to inquire about a trade account.

privacy policy

Customer information provided to Subway Ceramics is considered confidential and will not be shared or sold to others. Subway Ceramics reserves the right to communicate relevant information to our customers via email, but only when necessary.

The Metropolitan Tile collection is now available for purchase by registered tile dealers, contractors and design trade professionals. If you are an interested homeowner, complete a sample request form and a subway tile sample will be arrive by UPS in matter of days.

It is our privilege to work with inspired homeowners and dedicated design, construction and restoration specialists on projects that demand an exceptional level of technical skill and attention to detail. We are looking forward to working in partnership with you and your team in achieving the satisfaction that comes from meeting the unique construction challenges each home presents, and exceeding your expectations in its transformation.

Good luck with your project!